Job Title: Theater Attendant
Location: Robinson Grand Performing Arts Center (RGPAC)
Reports to: Managing Director
Department: Robinson Grand
Wage: $12.44/hour
Date: July 8, 2026
Status: Part-time Regular
Posting Type: Internal and External
The City of Clarksburg is seeking applicants for the position of part-time Theater Attendant(s). This position is responsible for guest service in concession areas and temporary banquet locations at RGPAC, by ensuring theater attendees receive prompt attention, are served prompt and accurate orders, and that all concession and banquet spaces are kept clean, orderly, and well-stocked. A thorough knowledge of the services available at all RGPAC events and adhering to a strict set of standards and procedures provided by RGPAC are necessary. The Theater Attendant may also be required to provide support by serving as a Box Office Attendant, Usher, Greeter, or by assisting technical staff or with cleaning up after an event.
Job Duties and Responsibilities
The job duties and responsibilities listed below are those that an employee must be able to perform, with or without reasonable accommodation. The list of duties is intended to be representative of the tasks performed. The omission of duty does not preclude the city from assigning essential duties not listed herein if such duties relate to the position. The City Manager may modify this description as the needs and requirements of this position on the recommendation of the Managing Director.
· Ensures guest satisfaction by prompt, accurate, and friendly service while maintaining a calm, helpful demeanor during periods of high volume.
· Makes decisions and solves problems with a goal towards 100% guest satisfaction.
· Monitors inventory and works with management to identify any current or upcoming challenges that may negatively affect the guest experience.
· Assist technical staff as needed.
· Adheres to RGPAC standard policies and procedures regarding safe and effective handling of facilities and equipment, handling of food, and maintenance thereof to ensure the safety of all employees and guests. Comply with the City of Clarksburg Employee Handbook.
· Maintains a working knowledge of software and equipment necessary for financial transactions. Training will be provided. Maintains the confidentiality of all records, reports, and correspondence.
· Performs RGPAC standard policies and procedures for responsible and accurate cash handling and financial transactions.
· Resolves discrepancies involving order accuracy, item availability, and payment issues quickly and effectively, reaching out to management when further assistance is needed.
· Knowledge of the food and beverage offerings being served at the RGPAC, including special items relevant to specific events.
· Provides accurate open schedule availability looking up to (2) weeks out and reliably fulfills scheduled obligations at the RGPAC.
· Performs related work and duties as needed or assigned.
Required Qualifications
Applicants must possess a high school or equivalent education, must be at least 18 years of age, and must be a U.S. citizen. Possess experience of at least 1+ year(s) in food and beverage service. 2+ years in a Customer Service role can substitute for food and beverage service. Should understand best practices in safe food and beverage handling. Must pass a professionally administered background check.
Knowledge, Skills, and Abilities
· Ability to accept responsibility for actions/decisions.
· Strong communication skills.
· Ability to maintain strong, effective collaborations with fellow staff, clients, volunteer support, and outside vendors.
· Ability to multitask during each shift, including cleanup of theater and concession spaces.
· Desire to serve clients by focusing effort on meeting the clients’ needs, understanding their concerns, and seeking to build trust with them.
· Constantly exhibits energy and stamina, even in challenging situations.
· Ability to form sound opinions or make decisions by evaluating available information.
· Ability to maintain composure and stay organized throughout stressful situations.
· Skills to meet high demands during breaks and intermissions while working concessions.
· Promotes an image of professional, courteous service as a representative of the City of Clarksburg.
Physical Standards Required to Perform Essential Job Duties:
The position requires the employee to frequently stand, talk, or hear; use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee is frequently required to walk and climb stairs. The employee must occasionally lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is moderate and can be noisy.
Qualified candidates: submit a cover letter and resume to:
City of Clarksburg
Attn: Sherri Matheny
222 West Main Street, Clarksburg, WV 26301 Email to hr@cityofclarksburgwv.com
The deadline for applying is July 22, 2026, at 4:00 p.m.
We thank all who apply and advise that only those selected for
further consideration will be contacted.
Clarksburg is an equal-opportunity employer. EOE/M/F/D/V.